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Delivery

Q:Why can I no longer have my online order...
A:

Online orders can now only be delivered into a UK Jaeger high street store for collection; we can no longer deliver to any of the Jaeger Outlet stores.

Following the decision to sell only the current season ranges at Jaeger Online, we are now making changes to reflect this in the delivery service by removing the Outlet stores from the store delivery list. Our Outlet store business is focused on high volume sales and in order to deliver the efficient level of service expected by our Outlet customers we are streamlining operations so resources can be focused effectively on the customer visiting the store to purchase.


Q:What is the UK Standard delivery service...
A:

UK Standard delivery costs £4 ($6 or 4.80 Euros) per order and can be used for any delivery address in the UK, including the Channel Islands, but excluding BFPO and PO box addresses.

You can choose a delivery address that is different to your billing address, and you can have it delivered to a work address if required.

It usually takes 3-5 working days to arrive, please note working days does not include weekends or bank holidays


Q:What are your Christmas delivery dates?
A:

Order by these dates* to receive your online order before Christmas:

UK Standard delivery: Order by midnight Friday 16th December

UK Next Day delivery: Order by midnight Tuesday 20th December

UK Saturday delivery: Order by midnight Tuesday 20th December

Store delivery: Order by midnight Tuesday 20th December

ROW and European: Order by midnight Friday 9th December

Please note that someone must be available to sign for the delivery on receipt.


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